1.Scope of This Privacy Policy

This Privacy Policy, and the notices it contains, applies only to websites owned and operated by PPB HONG KONG LIMITED. Our website may contain links to, or services provided by, other partners. Please refer to the privacy policy of each linked website or partner site for information on how they handle personal data.

2.Notices Required Under the Personal Data (Privacy) Ordinance

Reminder: the internet is not a completely secure environment for transmitting information. When using this website, please do not disclose your personal data publicly, as it may be collected and used by others. This is especially important in public forums such as chat rooms and message boards — please avoid posting your identity, password, email address, or other personal information there.

3.Collection of Personal Data

Browsing our website does not require you to actively enter any personal data. When you make a purchase or take part in other activities, we will ask you to provide personal data in order to complete the transaction or related service.

Please make sure the personal data you provide is accurate and complete. We are not responsible for any loss or error resulting from inaccurate or incomplete information — this responsibility rests with you. If you choose not to provide certain personal data, you may not be able to make full use of some of our website's services.

Please keep your member account and password secure. Do not share this information with anyone, or allow anyone else to register or use an account or password under your identity — we are not responsible for any misuse resulting from improper handling of your password. If you share a computer with others or use a public computer, please remember to close your browser afterward to prevent others from accessing your account information.

4.Categories of Personal Data Collected

Identification data (name, job title, address, phone number, email address); characteristic data (age, gender, date of birth, etc.); social circumstance data (interests, leisure activities, lifestyle, spending habits, etc.); education, skills, and other professional data (educational background); employment data (employer, job title, etc.); and other data (information needed to complete payments or receipts, email correspondence, website messages, system-generated tracking information, and other data that may directly or indirectly identify a user). This is limited to the personal data we actually obtain.

5.Use of Personal Data

Personal data collected through our website that can identify a user is used internally, and only for the purposes for which it was collected. Except where we have informed you in advance, where it is necessary to provide a service or fulfil a contractual obligation, or where required by law or by order of a competent authority, we will not provide personally identifiable data to any third party (whether located inside or outside Hong Kong) or use it for purposes other than those for which it was collected.

Our employees may access your personal data only to the extent necessary to provide you with products or services. This also applies to our outsourced partners (for example, product suppliers, and logistics, payment, promotional gift, or display providers); where personal data is collected jointly with other partners, this will be disclosed as part of that joint activity. We will continue to store, process, and use your personal data for as long as your membership remains active, and for any period required by law.

6.How to Exercise Your Data Rights

Under Hong Kong's Personal Data (Privacy) Ordinance (Cap. 486) ("PDPO"), you have the right to check whether we hold personal data about you, to request access to that data, and to request that any inaccurate personal data be corrected. Where applicable under the PDPO, you may also request that we cease using your personal data for direct marketing purposes.

You may exercise these rights by emailing us at contact@chuulens.hk. To guard against messages being missed due to email delivery issues or other causes, your request will be treated as received only once we confirm receipt. We will process your request as promptly as possible thereafter. This does not apply to transaction records that we are required to retain for our operations or under applicable law.

7.Additional Notes on Collection, Processing, and Use of Personal Data

If the shipping address, contact person, or contact details you provide belong to someone other than yourself, you confirm that you have obtained that person's consent to provide their information to us, and that you have informed them, on our behalf, of the matters described above.

Except where disclosure to judicial, investigative, or other competent authorities is required by law, or where necessary for our partners to carry out related activities, we will not arbitrarily disclose your personal data to third parties. In the event that our company or website is wholly or partly divided, spun off into an independently operated subsidiary, or acquired by another party — resulting in a change of control — we will announce the relevant details on our website in advance. Some or all of the user information we hold may be transferred to the third party involved, limited to the personal data relevant to that transfer of operations.

If part of our operations is transferred to a third party, you will remain a member of ours; if you do not wish for us to continue using your personal data, you may exercise your rights with us in accordance with this Privacy Policy.

8.Cookies

To help us recognize you on future visits, we may set and access cookies on your computer when you use our website. You can configure your computer or device to determine whether to allow the use of cookies. If you disable cookies, you may experience reduced convenience or limited functionality when using our website.

9.Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy and any content on our website at any time. Any changes will be announced in the same location on our website; we will not notify members individually. If you have any questions about this Privacy Policy, or do not agree with any changes or modifications to it, you may contact us directly by email, or discontinue using our website.